Crisis Communication Planning: Effective Problem Solving in Crisis Management

Media posted by: 
Karen Sequeira

COVID-19 has highlighted the importance of being an effective problem solver and having the ability to quickly adapt and pivot in the face of the unknown.

Today, there is a greater need than ever for an increased tolerance for ambiguity and for the capacity to generate insight that will support us as we navigate through these uncertain times. If we are to emerge to a new normal with collective insights and better ways of being, we need to build our resiliency and communication skills.

In this webinar recording,  Dr. Jennifer Walinga from the School of Communication and Culture, and program head, Dr. Marnie Jull from the MA in Conflict Analysis and Management program within the School of Humanitarian Studies discussed ways to increase our ability to problem solve in crisis situations.

You can access the presentation slides here.

If you have any questions, contact an enrolment advisor at 1.877.778.6227 or learn.more@royalroads.ca